Service Request Ticket - # 21927

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 30, 2007 02:34 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20051130[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0036 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8B:2F


TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public

Entered by Date Memo
Michael Orr Aug 31, 2007 03:43 PM
Task reassigned to Michael Orr.
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Michael Orr Aug 31, 2007 03:43 PM
Installed a new base on the thin client. Problem
solved. Closing ticket.
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Michael Orr Aug 31, 2007 03:17 PM
Heading over to take a look at it.
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Brian Witt Aug 30, 2007 03:13 PM
Task reassigned to Brian Witt.
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Adam Bates Aug 30, 2007 02:36 PM
She couldn't get it to re-attach. Sounds like the 
threads might be stripped.
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