Service Request Ticket - # 21946

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Aug 31, 2007 02:24 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040136[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 5sf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:11:11:0E:DD:95

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Aug 31, 2007 03:31 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Aug 31, 2007 03:30 PM 
The machine was unplugged under the table.
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Christian Mendez Aug 31, 2007 02:25 PM 
One of the Dells is not powering on in the 
Library. Lori said they checked all power cables 
and still nothing happens when they go to boot up 
the machine.

The machine is located downstairs: Ref 12 WOU# 
20040136[Edit Inv]
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