Service Request Ticket - # 21956

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 04, 2007 08:39 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040818[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D800 Notebook Intel Pentium M with 15.4 WUXGA with Advanced Port Replicator and monitor stand
Serial No. 966Y771 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Microsoft Office Pro 2003 from P0052260

Wired NIC 00:11:43:70:36:B3


Wireless NIC 00:0B:7D:1E:AE:CB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Courtney Wehner Sep 04, 2007 11:16 AM 
He called to tell me to close this task...but it 
was already closed. He said they figured it out.
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Joe Crowe Sep 04, 2007 10:56 AM 
I can see this.
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Joe Crowe Sep 04, 2007 10:56 AM 
Task reassigned to Joe Crowe.
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Brian Witt Sep 04, 2007 09:53 AM 
Left VM for times
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Courtney Wehner Sep 04, 2007 08:41 AM 
He will be in all day, but really needs this.
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Courtney Wehner Sep 04, 2007 08:41 AM 
Under the SEP I: called Summer Bridge. It had 7 
years of saved files on it. He will be in this 
morning. He said that he didn't do anything to 
make it go away???
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