Service Request Ticket - # 21973

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2007 08:15 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051169[Edit Inv] (opens in a new window) Bldg/Room NS 302
Service Tag Description Sun Ray 2FS Ultra-Thin Client - NTC-15Z-00
Serial No. 0619BB80C5 FRU S#0619BB80B6 Location Loaner for 20060100 in Math Lab AA302

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:3B:A9:AB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

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Courtney Wehner Sep 05, 2007 09:06 AM 
She called back and said that it is a port issue 
and that I can close this task.
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Courtney Wehner Sep 05, 2007 08:46 AM 
I called her to see where the thin client came 
from and who it is for. I had to leave a message.
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Courtney Wehner Sep 05, 2007 08:16 AM 
It is located in ED 202. She said that she is not 
sure, but she thinks that someone came over 
yesterday to make it active, but it does not 
work. It has a grey screen that says SUN, and 
there is nothing on there that she can do to go 
any further.
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