Service Request Ticket - # 21977

Service Request Information

CONTACT Name Buncal, Ermie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 05, 2007 10:15 AM
Department Business/Economics Division Phone 88799
Location Email buncale@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060254[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 12L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 06, 2007 12:16 PM 
Called to have him check the file.  It should be rdy.
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Ron Swartzendruber Sep 05, 2007 03:06 PM 
Task reassigned to Joe Crowe.
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Ron Swartzendruber Sep 05, 2007 03:05 PM 
I have no special admin rights to I: drives, only
the X: drive.  Transferring to Joe.
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Courtney Wehner Sep 05, 2007 10:16 AM 
The path he takes to get to the file is :
I: international addmissions, global, intl files, 
folder Amber

It is telling him that it is read only and that 
it is locked by UCS.
He is at #88467.
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