Service Request Ticket - # 22005

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 06, 2007 12:21 PM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020583[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 6K3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:58:38

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Sep 07, 2007 10:00 AM 
Task reassigned to Michael Orr.
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Michael Orr Sep 07, 2007 10:00 AM 
Updated Inventory and delivered the keyboard.
Closing ticket.
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Michael Orr Sep 07, 2007 09:42 AM 
The WOU number for this machine brings up a
computer which is said to have been PDR'd. I'm
going to check the WOU number when I go up there
and I'll update inventory if necessary.
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Courtney Carlson Sep 06, 2007 12:26 PM 
Lisa talked to Tricia about this and was told UCS 
would probably switch out the keyboard with a new 
one.

Location TO 205
Student Worker computer (Brittany)

Note that she asked me to mark it high priority 
because she can't get work done. (I didn't)
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