Service Request Ticket - # 22028

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 07, 2007 03:18 PM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020056[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 301GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Software

Wired NIC 00:90:27:14:C8:2C

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 25, 2007 01:07 PM 
Spoke with Tricia.  This won"t work well.  Seeking alt arrangment
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Joe Crowe Sep 25, 2007 12:57 PM 
Task reassigned to Joe Crowe.
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Tricia Flaherty Sep 25, 2007 09:52 AM 
Lisa and I talked this morning about Doris' 
unforeseen need for "BoardMaker" software and 
whether that can be made available via the thin 
client, They are thinking that a thin client may 
not be a right fit after all and I told her I 
would talk with Joe about boardmaker as it is not 
a widespread application.
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Audrey Sundkvist Sep 25, 2007 09:06 AM 
I spoke with Lisa briefly about this while doing
another task. She said she'd give us a call with
sometimes that they're available for this.
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Jonathan Guillen Sep 20, 2007 10:40 AM 
User called on this. She is here until 5:30. She 
has a question about an application and how it 
will work on the thin client, and the thin client 
still needs to be delivered. She was expecting a 
call from Audrey.
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Christian Mendez Sep 17, 2007 03:21 PM 
She is in and out of her office and just said to 
call her, its a "hit and miss" with her.
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Audrey Sundkvist Sep 17, 2007 10:33 AM 
Called and left a message for times.
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Brian Witt Sep 07, 2007 03:41 PM 
left vm for times
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Tricia Flaherty Sep 07, 2007 03:32 PM 
okay I put thin client(W#20060403) and 
accessories in Tech box #6  Bonnie's thin client 
should be W#20060415[Edit Inv] but is a dual monitor 
model.  If Doris has a usb mouse or keyboard 
pleas bring back the ones I provided
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Tricia Flaherty Sep 07, 2007 03:22 PM 
Lisa request to be the contact on this as the 
child development teachers are not due back until 
later this month...they want to repalce her 
dimension cpu with a single monitor thin client.  
Please pick up a dual monitor thin client that 
was assigned to Bonnie Morihari from Lisa and 
leave it with me.
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