Service Request Ticket - # 22034

Service Request Information

CONTACT Name Kneece, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 10, 2007 09:30 AM
Department Phone 88587
Location Email kneecek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020775[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102

Wired NIC 00:07:E9:6A:00:EA

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 10, 2007 03:15 PM 
The cable was plugged into the wrong jack.
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Brad Dougherty Sep 10, 2007 02:56 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 10, 2007 02:56 PM 
Going to take a look at it.
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Christian Mendez Sep 10, 2007 09:32 AM 
None of the users in the office are able to log 
into that machine. They just noticed the problem 
today. They have tried to restart the machine and 
they checked the cables which all look ok.

the machine is a PC wou#20020775[Edit Inv]
She is avaliable all day in her office: 88472
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