Service Request Ticket - # 22061

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2007 10:59 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060765[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 SFF, 2.40GHz, 4M, 1066MHz FSB
Serial No. 9KKX0D1 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 license from TRI site license, Adobe CS Prem v2 from P0059001,CorelDRAW Grahpics Suite X3from P0062724, Quicktime Pro for WIN from P0072791 and QT MPEG-2 Playback component for WIN from VISA2009000822, SmartDraw 2012 Std Edition from VISA2011002830, Camtasia Studio 7.1(upg) from VISA2011002931

Wired NIC 00:1A:A0:44:9E:6F

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
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Entered by Date Memo
Kevin Elmore Sep 11, 2007 11:03 AM 
He tried a complete reboot, and he cannot get 
into MASH.  He is on the network via his 
laptop...he has however, installed the lated 
Microsoft updats.
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