Service Request Ticket - # 22062

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2007 11:23 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20010539[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description LaserJet 4100DTN laser printer
Serial No. SUSJNF23337 Location PDR

Model C8052A Hostname
Notes LaserJet 4100DTN,3 trays, 25ppm, 1200dpi, auto duplexing, internal JetDirect 610n(EIO), NIC: 00-01-E6-56-B0-09 Ink/Toner Refill

Wired NIC 00:01:E6:56:B0:09


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Joe Crowe Sep 18, 2007 02:09 PM
Brad installed yesterday
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Joe Crowe Sep 18, 2007 02:09 PM
Task reassigned to Brad Dougherty.
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Joe Crowe Sep 12, 2007 12:15 PM
Ordered.  #2933. 
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Joe Crowe Sep 12, 2007 11:54 AM
Printer is fine....ordering a a maint kit
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Joe Crowe Sep 12, 2007 11:45 AM
Task reassigned to Joe Crowe.
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Kevin Elmore Sep 11, 2007 11:25 AM
The printer is in RA103, a printer that is on 
loan from UCS.
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Kevin Elmore Sep 11, 2007 11:24 AM
She's sent a few jobs to the printer and it isn't 
printing them, giving her a nessage to perform 
printer maintenance.
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