Service Request Ticket - # 22063

Service Request Information

CONTACT Name Tish, Twi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2007 11:26 AM
Department Registrar’s Office Phone 88185
Location Email tisht@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050778[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag C5Z5L81 Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. C5Z5L81 Location ITC Fee Payment (was Reg/Twi Tish)

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:AD

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Sep 11, 2007 04:25 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Sep 11, 2007 04:22 PM 
This was probably a disconnected session. I left
Twi a voicemail explaining that and reminding her
to Log Off in the future as to avoid this problem.
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Kevin Elmore Sep 11, 2007 11:28 AM 
when trying to remote into the terminal servers, 
she gets a blank screen.  Connect->enter pswd etc-
>black screen and no icons or anything.  First 
time, the screen was blue and successive time the 
screen was black.
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