Service Request Ticket - # 22064

Service Request Information

CONTACT Name Lacey, Jenny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2007 12:01 PM
Department Facilities Services Phone 88086
Location Email laceyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060233[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 71L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:54:4B

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Sep 12, 2007 11:53 AM 
Self resolved
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Joe Crowe Sep 12, 2007 11:36 AM 
Task reassigned to Brian Witt.
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Joe Crowe Sep 12, 2007 11:24 AM 
Which means that she is 100% functional....just needs to switch 
browsers.  Moving to low priority.
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Kevin Elmore Sep 11, 2007 12:03 PM 
Viking is working under Firefox, but the email 
isn't.  After moving the computer for the Salmon 
Bake back into her office, email isn't working 
throgh Firefox, but can through IE.
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