Service Request Ticket - # 22065

Service Request Information

CONTACT Name Dauer, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2007 12:42 PM
Department Education & Leadership Phone 88230
Location Email dauers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030963[Edit Inv] (opens in a new window) Bldg/Room NS 201
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-43RAGY6 Location Sarah Boomer
TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

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Entered by Date Memo
Myron Hoeckle (Student) Sep 11, 2007 02:14 PM 
she had the monitor set to analog input....
switched it to digital.
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Myron Hoeckle (Student) Sep 11, 2007 02:07 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Sep 11, 2007 02:07 PM 
on it
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Kevin Elmore Sep 11, 2007 01:29 PM 
She says she's leaving campus early today, but 
needs her computer in order to finish some tasks 
before leaving.
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Kevin Elmore Sep 11, 2007 12:45 PM 
Dell monitor, Mac computer #20031215[Edit Inv], 
She moved the monitor about 10 inches and it 
popped and isn't working.  It is in a self test 
mode and will not get out of self test mode, even 
after restarting.
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