Service Request Ticket - # 22067

Service Request Information

CONTACT Name Hedgepeth, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 11, 2007 01:20 PM
Department Creative Arts/Theater-Dance Phone 88739
Location Email hedgepes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031407[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 1.8GHz
Serial No. G8425AQ4QPQ Location PDR

CPU G5-Dual 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0047835, Adobe Creative Suite2 from P0054639

Wired NIC 00:0D:93:2A:F9:50


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory Sep 14, 2007 11:02 AM
Haven't received any more emails so I'll close the
task again.
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Skyler Gregory Sep 12, 2007 12:58 PM
****This is an email****

Sandy,

iCal does let you export your calendar and import
it elsewhere, but that is a one time fix and
anytime you want to update one calendar you will
have to export from one machine and import on the
other. If this is what you want to do however, I
can help you through that. I'll give you a brief
description of what is required.

When you are using iCal, click on the file menu
and then click on export. Decide on a name and
location to save the file, then click export.
After you do that, you can email yourself the file
that it creates and then import it on your home
machine by clicking on file then import. Then
navigate to the saved iCal file on your computer
then click import.

If you need any more information about how to
export your calendar, feel free to email me back.

Skyler
UCS Tech
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Skyler Gregory Sep 12, 2007 12:47 PM
Dear Skyler,
Thanks for answering my question so quickly.  But
is there a way to email myself portions of the
calender so I could cross-reference manually? 
That would be just as good.  I have had problems
keeping track of both calenders.
Thanks for any help or suggestions,
Sandy
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Skyler Gregory Sep 12, 2007 12:41 PM
I'm going to close this task. If she emails back,
I'll add it in.
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Skyler Gregory Sep 12, 2007 10:41 AM
Task reassigned to Skyler Gregory.
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Skyler Gregory Sep 12, 2007 10:41 AM
****This is an email****

Sandy,
This email is in regards to your questions about
iCal. I'm sorry to tell you this, but we don't
support the feature you requested since iCal
requires its own server in order to link multiple
macs. As you can probably imagine this would not
only be costly, but very time-consuming as well.
Once again, I am sorry for any inconvenience this
may cause.

Skyler
UCS Tech
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Kevin Elmore Sep 11, 2007 01:21 PM
503-931-4140 is her cell phone number.

She wants to have iCalendar on her home machine 
talk to iCalendar on her office machine.
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