Service Request Ticket - # 22084

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2007 11:58 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060765[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 SFF, 2.40GHz, 4M, 1066MHz FSB
Serial No. 9KKX0D1 Location PDR

CPU Intel Core 2 Duo E6600(2.40GHz, 4M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 license from TRI site license, Adobe CS Prem v2 from P0059001,CorelDRAW Grahpics Suite X3from P0062724, Quicktime Pro for WIN from P0072791 and QT MPEG-2 Playback component for WIN from VISA2009000822, SmartDraw 2012 Std Edition from VISA2011002830, Camtasia Studio 7.1(upg) from VISA2011002931

Wired NIC 00:1A:A0:44:9E:6F

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Christian Mendez Sep 14, 2007 10:44 AM 
Randy called and asked to have Michael give him a 
call back.
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Michael Orr Sep 14, 2007 10:34 AM 
Task reassigned to Michael Orr.
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Michael Orr Sep 14, 2007 10:34 AM 
Thumb drive was mapping as H. Changed to R.
Working now.
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Michael Orr Sep 14, 2007 10:20 AM 
Heading over to take a look at it.
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Christian Mendez Sep 14, 2007 10:17 AM 
He called back and said that Anytime today he is 
available and to just drop by.
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Michael Orr Sep 14, 2007 10:11 AM 
Left VM asking for times.
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Brad Dougherty Sep 14, 2007 09:53 AM 
Take a look at disk management and verify that the
flash drive is not trying to assign itself a drive
letter that's already in use.
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Kevin Elmore Sep 12, 2007 11:59 AM 
****This is an email****
Priority: Low

My desktop (20060765) will not load USB flash 
drives.

------------
Regards,
Randy Klumph
klumphr@wou.edu
The National Consortium on Deaf-Blindness
The Teaching Research Institute
345 N Monmouth Ave
Monmouth, OR 97361
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