Service Request Ticket - # 22092

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 12, 2007 03:22 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051148[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0135 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:1F

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 12, 2007 03:53 PM 
Task reassigned to Joe Crowe.
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Kevin Elmore Sep 12, 2007 03:32 PM 
She logged into the machine next the one giving 
her trouble successfully, so I asked for the WOU 
number of the troublesome machine.  20051148[Edit Inv] is 
that number.
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Kevin Elmore Sep 12, 2007 03:26 PM 
Labecca Hampton
lhampton06
503-871-9814
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Kevin Elmore Sep 12, 2007 03:25 PM 
She logged into the computer in academic 
advising, logged out, and then tried to log into 
MASH in the WUC lab, but could not.  It loads the 
desktop, but without the clock, and the start 
button does not work.  She has an hourglass as 
the pointer.  Then is just hangs.
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