Service Request Ticket - # 22097

Service Request Information

CONTACT Name Monders, Carol   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2007 08:22 AM
Department Phone 88892
Location Email mondersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030773[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location To be PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:01:C2

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 13, 2007 09:59 AM 
disabled and enabled the network card it works now.
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Myron Hoeckle (Student) Sep 13, 2007 09:39 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Sep 13, 2007 09:39 AM 
Ill check it out
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Kevin Elmore Sep 13, 2007 08:25 AM 
She would like a call.
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Kevin Elmore Sep 13, 2007 08:24 AM 
She said that Myron ghosted her machine 
yesterday.  Her username and password are 
working.  "The system cannot log you on because 
the domain "MASH" is not available." is the error 
she's getting.
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