Service Request Ticket - # 22098

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2007 08:27 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010805[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 10WGJ11 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 from P0052634, Microsoft Publisher, Schedular Plus, Optimum Settings 2, Adobe Pagemaker 6.5, Filemaker Pro 5.0, PageMaker 7.0 (P0043887), Label Matrixv7 (P0047440)

Wired NIC 00:02:B3:AA:8D:8A

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 14, 2007 08:50 AM 
This is a duplicate task. Closing it.
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Myron Hoeckle (Student) Sep 13, 2007 03:17 PM 
I have gotten label matrix to work.
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Michael Orr Sep 13, 2007 09:09 AM 
Task reassigned to Brad Dougherty.
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Michael Orr Sep 13, 2007 09:08 AM 
Brad will be working on this first thing tomorrow
when he's in. Brian is taking over a thin client
for them to use for the time being. It won't let
them do their ID printing, but they'll be able to
do the rest of their work. Brad hopes to have
their computer back in working order Friday.
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Kevin Elmore Sep 13, 2007 09:00 AM 
She called back to say that nobody has Internet 
access.  It sounds to me like the ethernet cable 
isn't plugged in. (my 2 cents worth).  The need 
the computer ASAP to print student ID cards.
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Kevin Elmore Sep 13, 2007 08:27 AM 
****This is an email****
Please make sure that the following people have 
log-in access to the WUC Info Desk computer 
(20010805):  ASAP!!  Thanks! Nan
Students:
Marta Bunse
Stephanie Clements
Julia Coats
Danny Hart
Stacy (Lively) Nacu
Ashley Summers
Aaron Timm
JD Welch


* * * * * * * * * * * * * * * * * * * * * * * * * 
* * 
Nan Lehto 
WOU Facilities Scheduling Coordinator 
Werner University Center, WOU 
503-838-8088 
FAX 503-838-8427
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