Service Request Ticket - # 22100

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2007 09:31 AM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010766[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 3RZKH11 Location PDR

CPU Unknown


OS Unknown Software Office XP PRO from P00?

Wired NIC 00:02:B3:A9:C8:0A

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Sep 13, 2007 10:23 AM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Sep 13, 2007 10:23 AM 
Walked over and Alicia was available. Made her
admin and freed up some space on her hard drive.
Only a 15GB hard drive and it had a TON of old
user profiles. Also ran CCleaner and was able to
clear up about a gig of registry entries.
 Add Attachment
Michael Orr Sep 13, 2007 09:42 AM 
Called Don about this ticket. left a vm since he
wasn't in.
 Add Attachment
Kevin Elmore Sep 13, 2007 09:32 AM 
Alicia Monrroy-Cruz v0013152 needs admin rights 
on the computer 20010766[Edit Inv].  She started full time 
today.
 Add Attachment