Service Request Ticket - # 22104

Service Request Information

CONTACT Name Dalton, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2007 11:31 AM
Department College of Education Phone 88482
Location Email daltonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Sep 20, 2007 11:00 AM
Set up new machine, brought old equipment back to
UCS, and gave Tricia the WOU #s of one mac and
three lcd monitors that still reside in ED141/142
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Brad Dougherty Sep 20, 2007 09:17 AM
Task reassigned to Brian Witt.
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Tricia Flaherty Sep 19, 2007 12:06 PM
Oh yeah we are also taking away "lampshade" imac 
W#20010615[Edit Inv] FOR PDR(not replaced)
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Tricia Flaherty Sep 19, 2007 12:05 PM
Okay I have finaaly got a valid GFA replaceable 
station for Kris Dalton we will be taking away 
W#20020491[Edit Inv] from ED141/142 and bringing Dr. Marie 
LeJuene a new system(W#20070168[Edit Inv] and 20070270) in 
ED162.  This will be in TECH INBOX#1   with GFA 
setup sheet with info on where old machine is 
etc.  Please feel free to ask me questions if 
anything is not clear or different then i have 
described
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Tricia Flaherty Sep 18, 2007 04:58 PM
Still working on this with Kris will update with 
more info tomorrow
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Tricia Flaherty Sep 17, 2007 05:02 PM
The MAC mentioned in the email was already GFA'd 
once so after talking with Kris we came up with a 
different one to replace here is the email below:
"Hi, Tricia!
 
Thanks so much for your assistance -- In 
Education 142, inner-office (North) your tech 
support will find that funny little MAC, as well 
as:
 
CPU 20020552[Edit Inv] and Monitor #2002600
 
If a master key is needed, Education 202, has one 
available.
 
Have a restful evening,
 
Kris"
I told here I would work on the LeJeune 
replacement tomorrow and note its priority as 
this is a new tenure track faculty member
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Audrey Sundkvist Sep 13, 2007 12:10 PM
Task reassigned to Tricia Flaherty.
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Kevin Elmore Sep 13, 2007 11:32 AM
This is an excerpt of an email from 
daltonk@wou.edu, Kris Dalton.
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Kevin Elmore Sep 13, 2007 11:32 AM
****This is an excerpt from an email****
Dr. Marie LeJeune will reside in ED 162 and she 
would LOVE a GFA PC.  In trade, we have ID 
20010615[Edit Inv] an IMAC located in ED 142 Rear Office 
area to be taken as trade. (What a deal!!!)

Index for these projects is DOE 901.  I have an 
access key, or as backup, you can phone extension 
88471
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