Service Request Ticket - # 22106

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2007 11:52 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020697[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3F55X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Photoshopv 7 from P0042186, Macromedia Dreamweaver MX from P0042204

Wired NIC 00:07:E9:78:5A:FA

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Sep 14, 2007 10:00 AM 
Task reassigned to Michael Orr.
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Michael Orr Sep 14, 2007 10:00 AM 
Everything was working fine. Closing ticket.
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Kevin Elmore Sep 13, 2007 11:55 AM 
They can select the HL-Color color printer in the 
print menu, but then only the "Cancel" button 
shows up not greyed out.
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