Service Request Ticket - # 22111

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 13, 2007 03:13 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 732LVG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Software Office XP Pro (P0044157) (9/2003),installed Dynamica from www.math.uri.edu/Dynamica, this is shreware to supplement a text she is using

Wired NIC 00:07:E9:68:2F:9C

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Oct 03, 2007 08:28 AM 
yes
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Christian Mendez Sep 17, 2007 12:32 PM 
She called on the status.
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Kevin Elmore Sep 13, 2007 03:19 PM 
20030126[Edit Inv] is the computer with the "font fix" need 
and is located in AA301
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Kevin Elmore Sep 13, 2007 03:18 PM 
Paul - she mentioned talking to you about this 
earlier..thus the assignment to you.
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Kevin Elmore Sep 13, 2007 03:17 PM 
Regarding task #21976, she mentions about loading 
a "font fix" into existing software onto another 
computer to run the testing software temporarily 
instead of using the thin client.
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