Service Request Ticket - # 22119

Service Request Information

CONTACT Name Leslie, Gail Ann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2007 09:36 AM
Department The Research Institute Phone 88756
Location Email leslieg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20060808[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
Serial No. 248T2D1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license, Adobe Acrobat 8 Pro from P0063151

Wired NIC 00:1A:A0:4A:B6:A1


TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Entered by Date Memo
Christian Mendez Sep 14, 2007 09:56 AM
called her back letting her know that her Drive 
should be back if she restarts her machine.
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Christian Mendez Sep 14, 2007 09:38 AM
She has restarted her machine and still does not 
have the I drive. Just the I:Drive is missing 
since this morning. 
Error:
Line 11 character 1 network drive cannot be found.
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