Service Request Ticket - # 22120

Service Request Information

CONTACT Name Price, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 14, 2007 09:40 AM
Department International Education & Development Phone 88493
Location Email pricemv@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020078[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 3Z0GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Filemaker Pro v8 from P0055324 installed as v7, Macromedia Contribute 3 with CPS from P0056987

Wired NIC 00:07:E9:01:31:E8

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Christian Mendez Sep 14, 2007 11:43 AM 
Called us back and she has her I: Drive back. I 
am closing the ticket.
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Michael Orr Sep 14, 2007 10:01 AM 
Told her the server was down and to reboot in half
an hour and the drive should be there.
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Christian Mendez Sep 14, 2007 09:43 AM 
It has been missing all morning. Also Michelles 
is missing wou# 200320854

I will call them back once the problem is fixed.
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