Service Request Ticket

Service Request Information

CONTACT	Name	Lockett, Kim	Date	Sep 14, 2007 10:38 AM
	Department		Phone	88162
	Location		Email	klipp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040475 (opens in a new window)	Bldg/Room	ITC Fee Payment
	Service Tag	H48D761	Description	OptiPlex GX280, Pentium 4 Processor 540
	Serial No.	H48D761	Location	ITC Fee Payment (was PR Student)
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office 2003 Pro from P0050447, FileMaker Pro v8.5 from P0058488
	Wired NIC	00:11:43:A3:68:8D

TECHS	Submitted by	Christian Mendez	Contact	chmende@wou.edu	88925
	Primary Technician		Contact	mhoeckle@wou.edu	88925

Entered by	Date	Memo
Myron Hoeckle (Student)			Email Public
Entered by	Date	Memo
Myron Hoeckle (Student)	Sep 14, 2007 04:12 PM	they had moved the machine with a desk about 5 feet, they do not have a proper extension cord they just have two surge protectors daisy chained together. they will call us when they get the new power source.	Add Attachment
Myron Hoeckle (Student)	Sep 14, 2007 03:42 PM	Task reassigned to Myron Hoeckle.	Add Attachment
Myron Hoeckle (Student)	Sep 14, 2007 03:42 PM	checking it out.	Add Attachment
Christian Mendez	Sep 14, 2007 10:39 AM	They have a machine that needs to be moved from one desk to another. The WOU# is 20040475 and Kim is available all day today for someone to come and do that.	Add Attachment