Service Request Ticket - # 22151

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2007 12:03 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051140[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0147 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:4D

TECHS Submitted by Catherine Bridge Contact cbridge@wou.edu 88069
Primary Technician Contact 88925

Tracking

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Entered by Date Memo
Joan Guralnick Sep 18, 2007 09:13 AM 
We took care of these yesterday.  I didn't now 
there was a task
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Joe Crowe Sep 18, 2007 12:28 AM 
Thin clients can be unlocked by alt-F4
(disconnects sessions...does not kill).  Locked
PCs shoud be turned off.
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Catherine Bridge Sep 17, 2007 04:07 PM 
20051146[Edit Inv]
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Catherine Bridge Sep 17, 2007 02:25 PM 
another computer locked: 20051135[Edit Inv] in middle row.
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Catherine Bridge Sep 17, 2007 12:07 PM 
admin needed please, to unlock "lab attendent" 
computer behind printers. Thanks!
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