Service Request Ticket - # 22157

Service Request Information

CONTACT Name DeNoyer, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 17, 2007 02:04 PM
Department College of Liberal Arts and Sciences Phone 88690
Location Email denoyes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031286[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 P4 2.8GHz
Serial No. F4JQ051 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office from P0047835

Wired NIC 00:0C:F1:E7:C3:79

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Sep 18, 2007 12:01 PM 
She also wanted the web address to banner so I
gave her that over the phone.
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Skyler Gregory Sep 18, 2007 11:55 AM 
She was selecting the version of the printer that
wasn't on radar so I added the radar version and
it worked, amazing.
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Skyler Gregory Sep 18, 2007 11:38 AM 
HSS 231A
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Skyler Gregory Sep 18, 2007 11:24 AM 
Task reassigned to Skyler Gregory.
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Christian Mendez Sep 17, 2007 02:07 PM 
Her PC is not printing to the office HSS 230. 
When she goes to file print she sees: HP Color 
LaserJet 5. But when she goes to print, nothing 
happens. She is trying to print an Email.

She is located in HSS 230
88065
Available all day until 5pm.
Tomorrow : 9am - 2:00pm
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