****This is an email****
Dr. Lange,

An email notification is sent automatically when a
task is closed. Tasks can be reopened or a tech
can email you individually, which was possibly the
case in the past.

Audrey Sundkvist
UCS Tech

****This is an email****
Hi Dr. Lange,

I understand that you were having an issue with an
email indicator/IMap notification, but Jonathan
Guillen walked you through changing your password
over the phone. The task is still open on our end.
So, I was wondering if you need more assistance
with this issue or if Jonathan's help solved the
problem you were having.

Thank you,

Audrey Sundkvist
WOU UCS Tech 

She said that she never recieved an email for 
this request. She also said she knows how to use 
the IMAP Notify, and that when she spoke to 
Cristian he seemed to think that she didn't know 
how.

The issue is that she has the icon but the icon 
is not functioning.
She wants the icon to function or be removed.

Clicked on show status (run email client)
"Error recieved authentication failed."

Using Explorer. Before her default was firefox 
(last year). Likes explorer best, doesn't want to 
have to change her default browser to fix the 
problem.

IMAP Notify did work during the summer. Stopped 
working mid-August.

She was flustered and frustrated.