Service Request Ticket - # 22175

Service Request Information

CONTACT Name Hoobler, Gudrun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2007 08:50 AM
Department Humanities Division Phone 88715
Location Email hoobleg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040621[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag 5Y2QV61 Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 5Y2QV61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office Pro 2003 from P0051548, Dreamweaver 4

Wired NIC 00:11:43:BA:CD:9D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 25, 2007 03:44 PM 
battery replaced.
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Joe Crowe Sep 25, 2007 03:08 PM 
Task reassigned to Myron Hoeckle.
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Brad Dougherty Sep 25, 2007 11:51 AM 
The part has arrived and is in the warranty box. 

It's in an envelope marked with the task #. Toss
the old battery.
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Brad Dougherty Sep 24, 2007 01:00 PM 
Part ordered.
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Joe Crowe Sep 24, 2007 10:57 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 20, 2007 09:30 AM 
Left a message requesting availability info.
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Courtney Wehner Sep 18, 2007 08:51 AM 
Her computer is working fine, but she is 
wondering if this is of importance. She will be 
in a meeting from 9-11a but back after that.
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