Service Request Ticket - # 22185

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2007 01:07 PM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031362[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. 321A1FS Location PDR

Model C912N Hostname
Notes 28PPM, color laser Ink/Toner Refill

Wired NIC 00:04:00:9B:74:30

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 24, 2007 09:22 AM 
The RA-HP4100 should be the default now.
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Courtney Carlson Oct 18, 2007 02:07 PM 
The temp printer that is over there (hp 4100 
series on loan) is not what is listed as the 
default printer for the staff and for student lab 
computers-RA 109. Showing Lexmark as default, but 
it shouldn't be.
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Della Kobbe Oct 04, 2007 12:00 PM 
The printer is still not working.  And she called 
to see if it was done
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Brian Witt Oct 03, 2007 03:42 PM 
Task reassigned to Brad Dougherty.
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Brian Witt Oct 01, 2007 02:21 PM 
Task reassigned to Brian Witt.
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Brian Witt Oct 01, 2007 01:36 PM 
Brad gave the printer a domain name.  He's going
to talk to Paul
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Brian Witt Sep 28, 2007 04:56 PM 
It's pulling an IP.  Tried to find it on radar,
which I could not. Tried to set it up manually,
which wouldn't work either.
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Christian Mendez Sep 28, 2007 02:49 PM 
They need the Lexmark printer to work and called 
for a status report.
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Brad Dougherty Sep 20, 2007 09:32 AM 
They have a temp printer at the moment that is
functioning.
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Skyler Gregory Sep 18, 2007 02:49 PM 
Task reassigned to Skyler Gregory.
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Courtney Carlson Sep 18, 2007 01:09 PM 
Was at UCS for months, brought back over there 
during summer. Not sure if its connected back to 
the network. Theater Printer.

Send print jobs, they stay in que. Status on 
compuer says offline. Word docs.

Computer WOU: 20030710[Edit Inv]
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