Service Request Ticket - # 22187

Service Request Information

CONTACT Name Bruce, Greg   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2007 01:34 PM
Department Athletics Phone 88177
Location Email bruceg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031281[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 1ZYL051 Description Inspiron 8600 Pentium M Processor
Serial No. 1ZYL051 Location John Carey for Digital game films

CPU Pentium M 2.0 GHz


OS Software Office Pro 2003 from P0047790

Wired NIC 00:90:96:B0:6C:4B


Wireless NIC 00:0F:1F:18:1C:D5

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Courtney Carlson Sep 25, 2007 10:32 AM 
I am closing this task
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Courtney Carlson Sep 25, 2007 10:32 AM 
His assistant coach is there and will leave the 
laptop the way it is.(does not need tech help)
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Audrey Sundkvist Sep 25, 2007 09:10 AM 
I called and left a message asking for times
available.
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Brian Witt Sep 19, 2007 11:14 AM 
***This is an electronic letter***

Hey Greg, if you need help removing the account
that belonged to the assistant coach, or need help
setting up a guest account, please let us know and
we can get that taken care of.  Our number here is
88925.

Thanks,

Brian
UCS Technician
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Brian Witt Sep 19, 2007 11:04 AM 
Left VM stating what Joe said.
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Joe Crowe Sep 18, 2007 11:08 PM 
Local accounts are local and under their control
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Courtney Carlson Sep 18, 2007 02:42 PM 
He would like the login/account that Sean Brokaw 
has on their laptop (that Greg Bruce uses and 
still will be using) to be removed.

Perhaps a guest account could be created for 
laptop for other workers that come and go, so he 
could just pass along a password instead of 
having UCS change it with each new hire.
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Courtney Carlson Sep 18, 2007 01:59 PM 
Have to call him back- I lost his details. I'll 
add another memo as soon as I call him.
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