Service Request Ticket - # 22189

Service Request Information

CONTACT Name Jamieson, Elaina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2007 02:03 PM
Department Creative Arts/Art Phone 88229
Location Email jamiese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Monitor Edit WOU # 20030933[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location was Elaine Jamieson

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public

Entered by Date Memo
Audrey Sundkvist Sep 24, 2007 04:37 PM
I showed her how to access her mydocuments, create
new folders, change folder views, and use Spotlight. 
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Audrey Sundkvist Sep 24, 2007 04:18 PM
Task reassigned to Audrey Sundkvist.
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Brad Dougherty Sep 20, 2007 10:25 AM
Called and left a message requesting a call back
when she's available today.

If a tech is not available please get her
availability info.
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Jeff Sawyer Sep 18, 2007 05:15 PM
She will be available from 9:30am to 11am and 1pm 
to 4pm. Missed the call when was in a meeting and 
couldn't remember who gave her the call. 
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Brian Witt Sep 18, 2007 04:27 PM
Still in her meeting? Gave her a call, but no
answer.  Asked if her schedule still matched that
below.
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Courtney Carlson Sep 18, 2007 02:09 PM
Availability:
today has a short mtg at 3:30
tomorrow morning available 9a-11a
tomorrow afternoon after 3pm

she doesn't know whether the docs she needs to 
find are word docs or other.

she often saves docs not knowing whether they are 
saved to desktop or h drive etc.

She mentioned she should take an into to 
computing class. I told her it's beneficial.

The scrolling issue: she says some of the docs 
don't show all of the info in the window... says 
the scroll left and right doesn't work?

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