Service Request Ticket - # 22196

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 18, 2007 04:04 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060514[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Officejet Pro K550 Color Printer # C8157A#201
Serial No. MY6BF6123Y Location PDR

Model C8157A Hostname
Notes USB local inkjet printer Ink/Toner Refill
TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Sep 19, 2007 10:23 AM 
She managed to change her password TWICE and
still, when she went to log in, she couldn't get
the password right... Some users... Her printer
works fine too, so all is well.
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Skyler Gregory Sep 19, 2007 10:21 AM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Sep 19, 2007 09:50 AM 
She called back and said that she really needs 
someone to come now.
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Jeff Sawyer Sep 18, 2007 04:09 PM 
She cannot even log onto her computer now with 
her name and password. She tried the new password 
that she created and the old one.
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Jeff Sawyer Sep 18, 2007 04:09 PM 
She says this has happened before in the last 
couple of days and would like this resolved as 
soon as possible.
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