Service Request Ticket - # 22203

Service Request Information

CONTACT Name Kraft, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 08:51 AM
Department Phone 88783
Location Email kraftb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060226[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 72L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:59:83

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Sep 19, 2007 10:58 AM 
Hr-jan was made local and another printer in their
office was moved as well (They wanted that one
renamed but I told them they would have to call in
for a separate ticket to get that) Then there was
another printer which was local that needed to be
added on a different computer.
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Skyler Gregory Sep 19, 2007 10:46 AM 
Task reassigned to Skyler Gregory.
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Skyler Gregory Sep 19, 2007 10:44 AM 
Unable to ping
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Courtney Wehner Sep 19, 2007 08:53 AM 
This is the only printer in her office. She 
cannot print to other printers either.
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Courtney Wehner Sep 19, 2007 08:52 AM 
The printer is showing up in her list of 
printers, but it does not print. It does not give 
her an error message either.
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