Service Request Ticket - # 22204

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 08:55 AM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040556[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8503014PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866

Wired NIC 00:11:24:70:16:DA

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Sep 19, 2007 11:51 AM 
fixed.  had to clear out the acl of the printer 
(yeah joe)
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Courtney Wehner Sep 19, 2007 09:35 AM 
Task reassigned to Paul Lambert.
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Courtney Wehner Sep 19, 2007 08:57 AM 
The printer (20040556) is saying that the network 
is down or busy.  It is located in CH 105
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