Service Request Ticket - # 22206

Service Request Information

CONTACT Name Baxter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 09:29 AM
Department Creative Arts/Music Phone 88542
Location Email baxterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030826[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:4B:08

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Sep 19, 2007 09:54 AM 
Printer just needed to be connected to the pc (USB
wasn't plugged in).
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Skyler Gregory Sep 19, 2007 09:40 AM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Sep 19, 2007 09:31 AM 
She will be until 11a. Her office will be left 
open if she is gone. SHe said that she must not 
have plugged something in right. SHe needs 
someone to come over and take a look.
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Courtney Wehner Sep 19, 2007 09:30 AM 
She said that she could not find the WOU# for her 
printer. But she is trying to install the printer 
and it is saying "You cannot install. The wizard 
cannot find the ness software."
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