Service Request Ticket - # 22222

Service Request Information

CONTACT Name Braa, Dean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 01:17 PM
Department Social Science/ Sociology Phone 88270
Location Email braad@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030746[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. F2F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1F:CA

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 20, 2007 11:02 AM 
His date was set wrong.
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Brad Dougherty Sep 20, 2007 10:47 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Sep 19, 2007 01:20 PM 
The image that he has to verify is only showing 
up as a little red X in a box. He tried 
restarting and that has not brought up a picture. 
I told him to try another computer and he will 
call back if that works.
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