Service Request Ticket - # 22223

Service Request Information

CONTACT Name Janowiak, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 01:21 PM
Department Creative Arts/Theater-Dance Phone 88593
Location Email janovid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031177[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NPMV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:39:92

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Sep 21, 2007 02:17 PM 
Task reassigned to Michael Orr.
 Add Attachment
Michael Orr Sep 21, 2007 02:16 PM 
Installed the newest version of firefox. This
seems to have fixed the problem. Closing ticket.
 Add Attachment
Christian Mendez Sep 21, 2007 02:00 PM 
He called back and is available until 3:00pm 
today.

Monday at 9:00am he gets in.
 Add Attachment
Michael Orr Sep 21, 2007 12:12 PM 
Called and left vm for times.
 Add Attachment
Courtney Wehner Sep 19, 2007 01:23 PM 
He said that sometimes when it does work and let 
him log into email, it will only show a white 
screen. He said that this started yesterday 
afternoon. If after 20 times of trying he can 
finally read mail, but then he cannot send any.
Add Attachment