Service Request Ticket - # 22226

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 03:07 PM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020661[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.80 GHz
Serial No. 877KW21 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0042963

Wired NIC 00:07:E9:78:5A:0B

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Sep 19, 2007 03:55 PM 
changed the display settings on remote desktop.
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Myron Hoeckle (Student) Sep 19, 2007 03:47 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Sep 19, 2007 03:45 PM 
deleting the profile is mkay.
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Della Kobbe Sep 19, 2007 03:14 PM 
The student is using  TS3 the image is way to 
large for the screen.  You are not able to see 
the whole image.  When the professor logs into 
the image in fine. The student tried using 
different computers and the same thing happened. 
The student log in info is dfetch05.
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