Service Request Ticket - # 22227

Service Request Information

CONTACT Name Troyer, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 03:10 PM
Department Humanities Division Phone 89123
Location Email troyerr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040684[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag C2T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. c2t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:12:64

TECHS Submitted by Joe Crowe Contact crowej@wou.edu 88955
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 26, 2007 01:42 PM 
He's now an admin. He's set. Called and left him a
message letting him know.
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Della Kobbe Sep 24, 2007 02:47 PM 
When he logs into the computer he is not sure 
what to do.  The computer told him  he still 
needs Admin to log in.
Good time to get a hold of him is 
Tuesday 1-2
Monday wed thursday 10-11
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Aaron Poole Sep 20, 2007 04:08 PM 
He called back and is ready to be added as admin 
to get that installed.
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Brad Dougherty Sep 20, 2007 03:54 PM 
I called him and requested a call back when his
computer is on so I can add him as an admin on his
machine.
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Brad Dougherty Sep 20, 2007 03:14 PM 
Task reassigned to Brad Dougherty.
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Brian Witt Sep 20, 2007 03:08 PM 
Left vm for times
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Joe Crowe Sep 19, 2007 03:11 PM 
Please add him as an admin on his box.
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