Service Request Ticket - # 22231

Service Request Information

CONTACT Name Plahn, Ambre   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 03:59 PM
Department Phone 88434
Location Email staleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051015[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. dwjyh91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0056345

Wired NIC 00:13:72:B3:68:BA

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact ichinoea@wou.edu 88238

Tracking

Entered by Date Memo
Alex Ichinoe
Email

Public
Entered by Date Memo
Alex Ichinoe Sep 21, 2007 03:44 PM 
Restored the file and made a copy in a folder in
the international_admissions folder.
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Brad Dougherty Sep 19, 2007 04:39 PM 
The file became corrupted today, so the most
recent backup will probably be fine.
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Brad Dougherty Sep 19, 2007 04:37 PM 
Task reassigned to Alex "FiveOh" Ichinoe.
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Brad Dougherty Sep 19, 2007 04:33 PM 
The file that needs to be restored is:
\\cougar\international_admissions\GLOBAL\Intl
Files\Updated2005-2006 database_restored.mdb
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Della Kobbe Sep 19, 2007 04:00 PM 
The Data based for the international crashed 
today.
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