Service Request Ticket - # 22233

Service Request Information

CONTACT Name Mize, Karie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 19, 2007 04:28 PM
Department College of Education Phone 88724
Location Email mizek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040971[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag Description iMac G5, 20in, 2.0GHz SuperDrive #Z0C0
Serial No. QP52611VSDW Location ITC Fee Payment

CPU G5 1.8GHz


OS Unknown Software MS Office Pro 2004 from P0053370

Wired NIC 00:11:24:6F:E5:88

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 20, 2007 04:12 PM 
Added her to j drive (mecha).  added the mecha email to her vnum
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Joe Crowe Sep 20, 2007 02:44 PM 
called Anna HH for approval
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Myron Hoeckle (Student) Sep 20, 2007 01:22 PM 
Task reassigned to Joe Crowe.
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Myron Hoeckle (Student) Sep 20, 2007 01:18 PM 
mecha@wou.edu, 0617 was the old password. cannot
access J drive either. Karie is the new Faculty
adviser.
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Myron Hoeckle (Student) Sep 20, 2007 01:15 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Sep 20, 2007 11:44 AM 
called left a message she may come in early...
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Della Kobbe Sep 19, 2007 04:34 PM 
They  have been blocked out of the password the 
old adviser has changed it. Know one nows what 
the new password is.  They are not able to do 
account lookup, When they go to J drive they go 
to clubs the student who was able to get in no 
longer can.  
Today from now to 5:15
Tomorrow 1-3
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