Service Request Ticket - # 22237

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2007 08:17 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040144[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 9SF8H51 Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 9sf8h51 Location was SEP Letitia 201

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0052634, Microsoft Publisher, Schedular Plus, Optimum Settings 2, Adobe Pagemaker 6.5, Filemaker Pro 5.0, PageMaker 7.0 (P0043887), Label Matrixv7 (P0047440)

Wired NIC 00:11:11:0E:E4:23

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 20, 2007 10:12 AM 
Installed X-View, updated Adobe. Problem fixed.
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Brad Dougherty Sep 20, 2007 09:09 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Sep 20, 2007 08:22 AM 
This computer is located behind the info desk in 
Werner.
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Courtney Wehner Sep 20, 2007 08:22 AM 
She said that the program Scheduler Plus which is 
a webbased program will not allow her student 
workers to print reportd from it. She also said 
that the program Active X View (which is part of 
Scheuler Plus) needs to be resetup for her 
student workers to use.
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