Service Request Ticket - # 22247

Service Request Information

CONTACT Name Stalker, Sara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 20, 2007 11:24 AM
Department Phone 88907
Location Email stalkers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040681[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 94t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:11:81

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 20, 2007 10:23 PM 
Task reassigned to Joe Crowe.
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Myron Hoeckle (Student) Sep 20, 2007 01:56 PM 
Task reassigned to Myron Hoeckle.
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Jonathan Guillen Sep 20, 2007 11:36 AM 
User called back. She is able to log into 
Communications Express.
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Jonathan Guillen Sep 20, 2007 11:26 AM 
Sara is a new faculty member. She was sucessfully 
able to set her password using account lookup but 
is unable to log in to your computer 
(user/password incorrect). I asked her to try 
logging into her email account on another 
computer.
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