Service Request Ticket - # 22264

Service Request Information

CONTACT Name Ferris, Christine A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2007 10:27 AM
Department Humanities Division Phone 88540
Location Email ferrisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030651[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. D560Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:F9:87

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Sep 21, 2007 12:47 PM 
Required a registry change. Thanks Microsoft.
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Audrey Sundkvist Sep 21, 2007 12:16 PM 
Task reassigned to Audrey Sundkvist.
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Christian Mendez Sep 21, 2007 10:29 AM 
File name is: Syll101.doc, its in her My 
Documents.

She made that document a couple of years ago and 
gets the error message: MS Office Word the file 
was created in an earlier vers of ms this file 
type is blocked from opening by your registry 
policy setting.

She will be in her office all day.
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