Service Request Ticket - # 22287

Service Request Information

CONTACT Name Talbott, Shannon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 21, 2007 05:19 PM
Department Phone 88376
Location Email stalbot@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020066[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.
Serial No. 610GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:47:5E

TECHS Submitted by Michael Orr Contact morr@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 08, 2007 12:49 PM 
Ready to deliver.
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Joe Crowe Oct 03, 2007 11:11 AM 
Task reassigned to Audrey Sundkvist.
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Joe Crowe Oct 02, 2007 10:11 PM 
Please ghost this machine
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Christian Mendez Oct 02, 2007 08:03 AM 
Joe had asked them to call him and he would come 
by once they cleared out their machines. Shannon 
called back saying that they are ready for Joe to 
go over.
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Joe Crowe Sep 28, 2007 04:33 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Sep 28, 2007 04:32 PM 
left them a note that I intend to wipe the machine.  They have 
instrctions to call SRD when ready.
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Michael Orr Sep 21, 2007 05:21 PM 
I took a quick look at it while I was working on
her laptop. Computer has less than 200MB of free
HDD space, several old profiles that need to be
nuked and some documents that need to be moved to
the network drive.

Also, user (and other user on that machine) need
to be made admins on the box.
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