It was bound, but wasn't detecting a network
connection. An ipconfig /renew fixed it.

She called back and said that she cannot log on 
to her machine. It tells her it cannot find MASH. 
And she was told to call back if it was not 
working correctly. "Domain Mash is not available"

Her machine was full of spyware/adware problems
so, since she just started using the machine and
had nothing personal on it, I brought it back to
UCS for a fresh image.  

Task reassigned to Brian Witt.

Stopped by to check out the issue.  She gets a
small square, smaller than the mouse pointer,
every time she moves to a new web page.  I ran
ccleaner, but the square remains.  I am currently
running a virus scan, which is already picking up
an infected file.  She had to go to lunch, so the
scan is running and the door is locked.  She will
call us back when the scan is complete. 

HL 117E is where she is located. She said that 
after the little boxes pop up, the will go away, 
and then after a while, rectangle chucks of the 
screen will turn white. She has to hit refresh 
the screen to get them to go away. Then it all 
repeats itselfs. She said that the rectangles 
start near whereever the mouse is.