Service Request Ticket - # 22295

Service Request Information

CONTACT Name Davis, Cheryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2007 09:02 AM
Department Deaf Studies and Professional Studies Phone 88053
Location Email davisc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010862[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, Pentium 4-1.8GHZ
Serial No. 236GK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777, Intervideo DVD software, Dell Picture Studio standard, MGI VideoWave 4 digital editing, DreamWeaver 4 single user license(P0035756)

Wired NIC 00:06:5B:BB:9E:C1

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 28, 2007 04:34 PM 
She's out of town.  Will get in touch with me when she's back
 Add Attachment
Joe Crowe Sep 28, 2007 04:34 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Sep 26, 2007 05:06 PM 
Also called her.  Asked her to call SRD with times.
 Add Attachment
Brian Witt Sep 24, 2007 12:23 PM 
Left VM for times
 Add Attachment
Jonathan Guillen Sep 24, 2007 09:04 AM 
When trying to connect she gets a message about 
installing "Palm 1 software."
 Add Attachment
Jonathan Guillen Sep 24, 2007 09:03 AM 
She was able to connect last friday, but since 
coming into has been unable.
Add Attachment