Service Request Ticket

Service Request Information

CONTACT	Name	Kelly, Tom	Date	Sep 24, 2007 12:06 PM
	Department	Health & Exercise Science	Phone	88256
	Location		Email	kellyt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

peripheral	Edit WOU #	20020176 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	PO; P0038824; Port Replicator with Ethernet for Inspiron
	Serial No.	MX-01E530-41011-27G-00XY	Location

TECHS	Submitted by	Courtney Carlson	Contact	ccarlso@wou.edu	88925
	Primary Technician		Contact	crowej@wou.edu	88955

Entered by	Date	Memo
Joe Crowe			Email Public
Entered by	Date	Memo
Joe Crowe	Sep 28, 2007 10:31 AM	done	Add Attachment
Myron Hoeckle (Student)	Sep 27, 2007 03:32 PM	Task reassigned to Joe Crowe.	Add Attachment
Christian Mendez	Sep 27, 2007 10:13 AM	He needs this done. It must have been skipped over down there in the memos. Another folder, PE 142 on K drive needs to be renamed PE 182. The course number has changed.	Add Attachment
Joe Crowe	Sep 25, 2007 05:21 PM	Called him to confirm. He was unable to access PE230. I threw kadams2 into the same grp...no issues. I'll ask him to reboot.	Add Attachment
Joe Crowe	Sep 25, 2007 05:20 PM	Task reassigned to Joe Crowe.	Add Attachment
Courtney Carlson	Sep 25, 2007 09:51 AM	Also, his students still can't access PE 473. (see first memo on task)	Add Attachment
Skyler Gregory	Sep 25, 2007 08:28 AM	Task reassigned to Network Support.	Add Attachment
Courtney Carlson	Sep 25, 2007 08:20 AM	Still cannot open folder PE 230 on K Drive-- access denied. He also had a new related request: Another folder, PE 142 on K drive needs to be renamed PE 182. The course number has changed.	Add Attachment
Joe Crowe	Sep 24, 2007 03:21 PM	Task reassigned to Joe Crowe.	Add Attachment
Courtney Carlson	Sep 24, 2007 12:08 PM	He needs access to PE 230 on K drive. Also needs his students to be able to access (read only) PE 473. He already has access to that folder.	Add Attachment