Service Request Ticket - # 22321

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2007 02:12 PM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030728[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. H6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Acrobat Pro 6 from P0043887 moved from 930918 and upgraded to Acrobat Pro 7 from P0057687

Wired NIC 00:0C:F1:EA:0F:66

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Sep 25, 2007 11:11 AM 
New profile is bringing up his shares and he noted
that there is nothing he needs moved over.
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Brian Witt Sep 25, 2007 11:02 AM 
Made him a new profile, which brought all his
network shares back up.  When I transferred over
his old profile, the problem followed.  He said he
didn't have anything personal on his profile, so I
will go ahead and give him a new one without
transferring anything.  If he realizes he needs
something from the old profile, I left it on the
machine.
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Brian Witt Sep 24, 2007 05:23 PM 
Task reassigned to Brian Witt.
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Della Kobbe Sep 24, 2007 02:12 PM 
The computer is not able to hook up to the L 
drive this started last week.
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